Basically, there are many ways you can fix your iPhone screen not responding to touch. They told me the phone needed to be serviced, and gave me an appointment at the nearest Apple Store, which is over an hour away from where I live. In fact, it refers to a case or situation that is caused in iPhone 6 or iPhone 6 Plus and leaves the iPhone unresponsive to touch. Slow apps and problems that come and go are usually caused by software problems. Method #1: Force Restarting to fix iPhone Screen not Responding to Touch. how do i fix it. Touch screen problems that happen in multiple applications or when you don’t have an app open may be caused by problems with the iPhone’s software. Fix iPhone touch screen not responding, white, black, etc. These problems include a gray, flickering bar at the top of the display and issues with iPhone gestures, such as pinch-to-zoom and Reachability. I can not First do a back up Because….. If you followed the steps in the article and your iPhone Touch Screen still isn’t working, you’ll probably have to get it repaired. Thank you so much. If yes, we will work it out and fix it. It shouldn’t be hard to find it the developer is worth their salt. Method #2: Remove Screen Protector. On your iPhone SE, iPhone 6s, or earlier, press and hold the Home Button and power button until the Apple logo appears on the screen. All of sudden, your iPhone just failed responding to any touch on the screen. I cant open any apps i can only move, delete and move to library, top half of my phone wont respond ive tried everything mentioned, My iPhone 6 plus is touch on sides(left and right) not working. Try uninstalling and reinstalling it. Although highly unlikely, sometime, a faulty SIM card or conflict-prone peripherals may make your iPhone's touch screen non-responsive. whew! So, my I phone5 isn’t touchable anymore. That loose connection can make your iPhone touch screen stop working.   please help me on this, the fix lasted 5 minutes. Force Restart iPhone X, iPhone 8 and iPhone 8 Plus: Press shortly the Volume Up button. Investing that money in a new smartphone might be the more cost-effective solution. "Just recently, I bought an iPhone 11 and carried out restore backup of my old iPhone 8. Please help. I could type these words because my screen is back to normal. Disable 3D Touch, if possible Reinstall iOS using Recovery Mode Return the device back to factory settings Turn Off Automatic iOS Updates Related Posts: iPhone Screen Black or Not Responding While on a Call, How-To Fix Then, You may need to backup all the important data if you haven’t yet. If your device is still under warranty, then you can get your phone fixed for free. If something goes wrong and you’ve replaced any part of your iPhone with a non-Apple part, the Genius Bar won’t even look at your iPhone — you’ll be on the hook for a brand new iPhone at full retail price. why cant i enter my passcode even after doing these tips? This is different from the above restart; the phone will be forced to shut down without the normal closeout process. pressing hard worked! That app may be to blame. Compatible with iPhone XS/XR/X/8/7/6/5/4, and iOS Did a hard reset, worked perfectly. They may have a fix for the problem or be working on a solution already. Wipe clean your iPhone screen If there’s dust, oil, liquid, or dirt on your iPhone screen, it may fail to respond to your touches. Wow! thanks so much! In order to resolve the problem, you can try removing both of them, first, one at a time, and then both of them together if the issue is not fixed. If you have any such issues, and you want to know how to fix iPhone 12 Pro Max unresponsive screen, you can easily refer the If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad. It’s also easier than prying off your screen with suction cups (please don’t do this). A problem with the software that tells your phone how to act can cause your iPhone touch screen to stop working. I was wondering if loose cords cause partial screen not to work or it would cause the whole screen not to work? Press and hold on the app icon until a menu appears. However, if multiple components broke when you dropped your iPhone, they’ll all have to be replaced. Im having same problem with bottom half of my screen. Don’t worry as like other smart-phone problems, this issue also can be solved. I recommend performing a DFU (Default Firmware Update) restore. is there any way to force shut down this iphone? If it doesn’t, the software is probably to blame. Faulty primary or secondary touch screen control IC; 6. Since this is pretty easy to either deal with or rule out, it’s a good idea to give your device a thorough cleaning if a reboot didn’t do the trick. Dropping your iPhone can loosen the cords that connect the LCD screen and digitizer to the logic board. When the screen turns black, press and hold the volume down button while continuing to hold the side button. In this article, I’ll explains why the touch screen on your iPhone is not working, how to fix the problems that can be fixed at home, and recommend some great repair options, if it comes to that. No matter how many times you tap on the screen, nothing happens! Apple ID Sign In Requested? YOU ARE A FRKN GENIUS! The first thing to do if your iPhone screen is not responding to touch should be to force restart the device. Warning: Be careful! The first thing we need to do is figure out why your iPhone touch screen. I read your tips and the hard reset solved the problem. In these cases, it will become necessary to reset the phone. Thanks so much, life with a faulty phone is the pits! Steps to Fix If Your iPhone 6s Touch Screen Is Not Responding Properly: When you have tried all steps mentioned above, however, your touchscreen is still not working. Disconnect any Lightning or USB-C accessories. I have mostly the same issue.. My bottom screen doesnt respond to touch and i’m unable to do any stuff with it. Lock screen removal is a headache on iPhone, and if your iPhone’s touchscreen doesn’t respond or broken. My iPhone Touch Screen Is Not Working! After five seconds, release the side button, but … The simplest way to fix various iOS issues is to reboot your iPhone. Keep holding them until you see the recovery mode screen. Wait several seconds, until the Apple logo appears on the screen, and then let go. There’s some debate over what causes iPhone touch disease. Here’s how: If your iPhone won’t turn off in the normal way — or if turning your iPhone off and back on again doesn’t solve the problem — try doing a hard reset. iPhone touch disease refers to a series of problems that primarily affect the iPhone 6 Plus. my iphone swipe up is not working for the applications for closing . my phone is so cracked, I assumed it was an unfixable hardware problem, but total reset fixed it! iPhone screen not responding to touch after drop okay so dropping my phone isn’t uncommon for me, but after i dropped it recently the screen is coming off, that’s happened before, but the middle of my screen is unresponsive to my touch I’m getting it fixed on Sunday but I’m scared that getting my screen replaced wont fix the problem and i really dont want to get a new phone. Of course, if the touch screen is no longer responding and your device just stays like that until the battery is all drained, you’re left with a very few troubleshooting options. my iphone x’ touchscreen is completely unresponsive. Accumulation of dirt or grease and foreign materials on the screen; 4. I pressed down hard on the top right corner and it seems the tiny cables got to their right spots. If your touchscreen is still responsive enough to swipe the Slide to Power Off slider, swipe it. Step 2: Take out of the cleaning cloth and wipe the screen. If you’d like to save some money, I recommend high-quality third-party repair services like Puls if you’d like to save some money. iFixIt opened up the iPhone 6 Plus and discovered what they call a “design defect.”. After doing some research and testing, here we came up with 2 working solutions. If your touch screen works sometimes, keep reading. Dry soldering of touch screen connectors; 5. Time for a new phone. Is your iPhone touch screen still giving you problems? Purchasing a new iPhone is another good option. To uninstall an app: If your iPhone touch screen is not working after you’ve reinstalled the app, send a message to the app developer. No matter which kind of issue you I pressed down on the logic board, and my phone started swiping again! Restart your device and check if the touch is working properly. Hold both buttons for five seconds. Force restarted, yet no use (Unable to slide Power off button on screen as it is on top). A good first troubleshooting step is to power your iPhone off and back on again, but it’s hard to do that when your touch screen doesn’t work! It’s rare, but occasionally iPhone software updates can cause touch screen issues. iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. Take a soft and dry cotton cloth and carefully wipe the screen. And I tried everything byt still it doesn’t work. can you please help me with the problem fix? A few notable checks include: Remove the iPhone case and test your screen. Touch screen got physically damaged; Some iPhone users who replaced their screen with non-apple screen, also reported that the… To do this, you’ll need your iPhone, a cable to plug it into the computer, and the most recent version of iTunes. In other words, it could be a hardware or a software problem, and I’ll help you with both in this article. A note about drops and spills: If you’ve recently dropped your iPhone, odds are a hardware problem is to blame for your touch screen trouble — but not always. If you’ve dropped your iPhone recently, you may have damaged the screen. If all else fails, contact Apple support or go to the nearest Apple store to have it checked out. If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad. I have already tried to turn it off and I couldn’t because the screen is not responding. If it doesn’t work at all, skip to the section below called When Your iPhone Doesn’t Respond To Touch At All. It’s natural to feel frustrated when your iPhone touch screen is not working. One last thing to keep in mind is that a screen protector can cause touch screen issue with your iPhone. Holy Crap!! When this screen malfunctions, using the iPhone can be difficult, if not Here’s The Fix! Press and hold the side button until your iPhone's display goes black. To hard reset an iPhone 8 or newer model, press and release the volume up button, press and release the volume down button, then press and hold the side button until the screen goes black and the Apple logo appears on the center of the display. and the battery is still 70%. Here’s The Fix. I hope this article has helped you if you iPhone touch screen is not working, and I’d love to know which solution worked for you in the comments section below. Does your touch screen stop responding when you use a certain app? It’s natural when this occurs, you’ll touch the screen and nothing happens, strikes will be ignored, touches don’t do anything, and another touch on the screen doesn’t counter any behavior. Not. I dropped my iphone 11pro Max. Working Thanks so much for this information! The iPhone relies almost entirely on a touch-sensitive screen, which allows users to navigate programs and issue commands with taps, swipes and pinches. Remove your screen protector, clean the screen, and replace the protector. Clean the touch screen and screen protector. If your screen is cracked or shattered If the screen is cracked or shattered on your iPhone. We also get your email address to automatically create an account for you in our website. I forcibly reboot it a thousand times and still the screen is The iPhone 6 touch screen not working issue can also occur because of hardware issues when you have recently dropped your device. You can do this by plugging your iPhone into a computer and running iTunes (PCs and Macs running Mojave 10.14), Finder (Macs running Catalina 10.15), or using iCloud. THANKS! Try removing your iPhone’s screen protector if you’re having problems with the touch screen. When Your iPhone Doesn’t Respond To Touch At All. Here, for iPhone X or iPhone 8 touch screen not working matter in iOS 11, you may face an unresponsive touch screen on incoming calls or touch screen stops responding to touches & wipes. To do this, hold the Power and Home Buttons down at the same time. I'm Valerie Lauer, a writer, editor and tech enthusiast. Thank you so much for your very helpful and informative article. Tried everything mentioned in comments but not working. iPhone X Unresponsive Touch Issue Fix: iOS 11.1.2 Not so long after releasing iOS 11.1.2 Beta 3 a couple of days ago, Apple released iOS 11.1.2 to the public on Released November 16, 2017. For this reason, we’ll start with the software fixes and move on to fixing the physical problems if you have to. Any thoughts? Step 1: Gently remove the screen guard from your iPhone. Once your account is created, you'll be logged-in to this account. Screen was smashed. Screen repairs on their own typically aren’t too expensive. Is the touchscreen of your iPhone not working or unresponsive? Hardly an iPhone touch screen stops working or becomes unresponsive to touch. Safely fix iPhone without losing data. A drop can also loosen or damage the delicate under-layers of your iPhone touch screen. I have an iPhone 5s. Regardless of what’s really causing the problem, you can take your iPhone into Apple and get it fixed for a $149 service fee. Thankfully, there are also a lot of ways to fix those problems. Your simple screen repair could turn into something much more expensive. Im 900 miles away from home and your advice helped get the phone to work properly again. Troubleshooting iPhone software problems typically doesn’t cost anything. I didn’t drop it, or get water on it, it just stopped responding: one second it was working, the next second it wasn’t! I had A broken screen repaired and after that the top right side portion does not work to touch. A hard reset abruptly stops all of the background processes on your iPhone and can cause software issues. It might be time to try restoring your iPhone to its original settings. It may help to reset troublesome software if your iPhone touch screen is not working. FIX it NOW using these 4 methods. A cracked display is one of the most obvious signs of a damaged screen and can cause all sorts of issues with the touch screen. The screen is intact, it initially froze and was unresponsive but later most of the screen was responding except for a horizontal space where the numbers 1,2 and 3 are on the keypad. What you see and put your hands on is just one part of the touch screen. reconnected those tiny cables. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Kick iPhone out of headphone mode, Recovery mode, Apple logo, etc. 3. Here’re some of the probable causes when you find your iPhone screen not responding to touch: 1.Too many programs running at the same time causing memory issues; 2. Updated iPhone with new software available. and the problem is my alarm still keep ringing. The iPhone screen might not be working because of some processes running in the background. It usually doesn’t, but it’s a good idea to only do a hard reset when you need to. This is due to a failure in the logic board connection. This worked, after several attempts but it worked! The first thing we need to do is figure out why your iPhone touch screen. Your iPhone 6 touch screen is unresponsive and you don't know why. Hi, The most recent documented case of this happening was Apple’s iOS 11.3 update. You use your iPhone for everything, from making calls to scrolling through pictures — but don’t let your “touch screen troubles” get you down. Usually, the problem is caused when the physical part of your iPhone’s display that processes touch (called the digitizer) stops working correctly or when your iPhone’s software stops “talking” to the hardware the way it should. It’s a longshot, but you may be able to fix your iPhone’s touch screen by pressing down on the part of the display where the cables connect to the logic board. i have the same problem, just the top portion, Thank you so much for your advice, it worked and my phone is up and running again. Wireless Charging Not Working On iPhone? yes, indeed i found the article is very informative and problem solving, what i experiences with my iphone 6 plus regarding the touch is not working! Are there any other options. Underneath, there’s an LCD screen that creates the images you see. we don’t have official apple stores here in Tanzania, i am scared to get it opened by unofficial… Read more », i did the press on your screen thing and it work but everytime I turned my phone off when I turnt it back on again it went black so I kept on pressing now I wake up in the morning and the press thing wont work at all also it didn’t work because it overheated not because I dropped it. Puls will come to you and fix your iPhone in as little as 30 minutes with a lifetime warranty, all for less money than Apple. The last Mcgiever trick worked enough so I could backup the phone before ordering a new one. You can remove the screen guard to see if the iPhone screen not responding to touch issue can be resolved. 2. # iPhone 11 touch screen not working! I believe in channeling my technical support powers for the greater good, creating helpful how-tos and making life with your smartphone easier. well…. hello Valerie, im a bit scared to change the parts.Do i need to go to a phone store? My iphone 7plus still doesnt work and ive tried everything, screen completely unresponsive. Once the damaged pieces are replaced, your iPhone touch screen should work like new. My phone was going nuts! Restart iPhone Device Before rushing into any other troubleshooting procedures, you can restart your iPhone to fix your iPhone screen not responding issue by trying the following steps. my touch screen is not working. See if the issue has been resolved or not. I’ve done the DFU and everything else and the touch screen still isn’t responding. Tap the new touch screen Home button. Why doesn’t apple support suggest this? The problem was quickly fixed by a subsequent Apple update. Top portion of my iPhoneX touch is not working. In here, you should use iOS System Recovery app to get it fixed in a few minutes. only the top right portion of my iPhone 7 does not want to touch. Check out the UpPhone phone tool to compare every cell phone and how much they cost on every wireless carrier. There are a lot of reasons why your iPhone touch screen might stop working. Copyright © 2020 Apple Inc. All rights reserved. Remember that good developers appreciate it when you let them know about problems with their apps. In some cases, a touch screen will stop responding properly due to built up dirt and grime or problems with the case or screen protector. Instead, we’ll need to do a hard reset. The iPhone touch screen not working is a highly annoying problem which can be faced by anyone. Any suggestions, i droped my phone and the touchscreen wont work i can turn it on but else it wont work please help me im getting important messages, im sorry bro, same here, these methods don’t work. Hence, if your iPhone 6 plus screen unresponsive due to Touch ID disease, then it is recommended to visit the nearest Apple Care and get it fixed. When iPhones get dropped, the tiny cables that connect to your iPhone’s logic board can become dislodged just enough for the touch screen to stop working, even if there’s no physical damage. Make sure your screen is clean and free of any debris or water. Anyway to.fix it, any updates on this issue? Thank you!! Remove any cases or screen protectors. Open Settings and tap General -> Software Update. This type of restore is a bit more thorough than a traditional iPhone restore. Screen shield may have a fix for the problem to slide power off button on screen as is! 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